Privacy Policy 

General Information

Your privacy is important to us at Nisha Studio, Jernej Horvat s.p. (Nisha Studio). We created this Privacy Policy to inform you about how we collect, use, and store data personally related to you (Personal Information). This Privacy Policy covers all our apps, the website, and the available app subscriptions. It also covers our relationship with suppliers and business partners. Any information, personal or not, we collect serves the purpose of providing and improving our service and providing support. We will ensure to only process and share your Personal Information in accordance with applicable data protection law, especially the EU General Data Protection Regulation ("GDPR").

Definitions

Personal information: is data that relates to a specific identifiable person.

Non-personal information: is data that does not relate to a specific person. We may combine personal and non-personal information, in which case we will treat this bundle of information as Personal Information for as long as it remains combined.

Service Partners are entities different from Nisha Studio that provide services to Nisha Studio, e.g., that contribute to the functioning and improvement of all our apps, the website, and the app subscriptions.

Collected Data

At activation of the app, as a technical requirement to run the service, we sync an identifier between devices so you don't have to register at each device for our app separately. Based on this information, the app may occasionally show you pop-up notices with important information. In the course of this process, we collect the following Personal Information:

  • Model and version of the device used;

  • Unique id on iOS;

  • iOS version of the device;

  • App version;

  • User identifier;

  • Language used.

We're using a third-party analytics tool called Mixpanel to get usage data. We collect the following information:

  • Number of app sessions per user;

  • Whether the user has successfully completed the onboarding flow;

  • Whether a user starts a chat session;

  • Whether the user changed the name of the AI;

  • Whether the user has modified the AI character;

  • Whether the user has subscribed to the product;

  • Whether the user has favorited a message;

  • Whether the user has provided satisfaction feedback for a particular chat session.

WE DON'T COLLECT, STORE OR IN ANY WAY ANALYZE THE CONTENT OF THE CHAT SESSIONS. EVERYTHING THAT YOU SHARE WITHIN THE PRODUCT DOESN'T LEAVE YOUR DEVICE.

We use Firebase Analytics for all our apps. Firebase Analytics is a service offered by Google Inc., domiciled at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The Firebase Analytics service helps to determine the interactions of App users by recording, for instance, the first time the app is opened, deinstallations, updates, system crashes, and how often the app is used. The service also records and analyses certain user interests. The information processed via Google Firebase may also be used with other Google services, such as Google marketing services.

We use a third party service called ChatGPT from Open AI. Please be sure to read through their privacy policy.

Third-Party Service Providers

We process the Personal Information of our suppliers and business partners either to take steps before entering into a contract or to fulfill our contractual obligations (Art. 6 para. 1 letter b GDPR) or to fulfill our legal obligations (Art. 6 para. 1 letter c GDPR). First and foremost, Personal information is processed to conclude, maintain, and complete our contracts regarding goods and services. Sometimes, disclosing Personal Information may be necessary to achieve these objectives. We cannot enter a business relationship with you if you do not provide us with your data.

Your Rights With Respect to Data Processing

We would furthermore like to inform you that you have the right, at all times, to request information concerning which of your data is processed by us (see Art. 15 GDPR for details), the right to have your data corrected or deleted (see Art. 16 GDPR for details), the right to restrict the processing of your data (see Art. 18 GDPR for details), the right to object to the processing of your data (see Art. 21 GDPR for details), and the right to data portability (see Art. 20 GDPR for details). If we process your data based on your consent, you can withdraw your consent at any time by sending a request via email to jernej.horvat@nishastudio.com. Your withdrawal of consent will not affect the lawfulness of the data processing conducted before the withdrawal (Art. 7 para. 3 GDPR).

If, contrary to expectations and despite our obligation to process your data lawfully, your right to the lawful processing of your data is violated, please inform us of your concerns by post or email (see contact information below) so we can resolve the issue. You also have the right to file a complaint with the appropriate data protection supervisory authority in the EU, particularly in the country where you reside or work. If you have additional questions regarding the processing of your data, please feel free to contact us directly by email at jernej.horvat@nishastudio.com.

Minimum Age Requirement

Persons under 17 must not use the app under any circumstances.

International Users

Nisha Studio is based in Slovenia, EU, and processes information in Slovenia, which may not provide equivalent levels of data protection as your home jurisdiction.

Your Rights as a Resident of California

This section provides additional disclosures required by the California Consumer Privacy Act (or "CCPA"). Subject to certain limitations and exceptions, the CCPA provides California consumers the right to request to know more details about the categories and specific pieces of personal information, to delete their personal information, to opt out of any "sales" that may be occurring, and not to be discriminated against for exercising these rights.

We do not "sell" the personal information we collect (and will not sell it in the future without providing a right to opt-out).

California consumers may make a rights request by contacting us as indicated below. We will verify your request by asking you to provide information that matches the information we have on file about you. Consumers can also designate an authorized agent to exercise these rights. However, we will require proof that the person is authorized to act on your behalf and may still ask you to verify your identity directly.

Policy Changes

We may update this privacy policy occasionally, in which case we will post a notice on our website. It is your responsibility to familiarize yourself with this policy's latest version.

Contact Information

Nisha Studio, Jernej Horvat s.p.

Vodnikova cesta 231

1000 Ljubljana

Email: jernej.horvat@nishastudio.com

Last updated: May 19th, 2023